Replacement Policy

This Replacement Policy forms part of the Terms of Use of Uncap11 ("Company", "we", "us", or "our").

By purchasing or using our managed LinkedIn profile access service (the "Service"), you agree to this Replacement Policy.

1. Purpose of Replacement

Uncap11 provides time-based access to managed LinkedIn profiles.

If a profile becomes unavailable during your active service period due to circumstances beyond your control, we may, at our discretion, provide a replacement profile instead of issuing a refund.

Replacement is the primary remedy for service interruptions where applicable.

2. Eligibility for Replacement

You may be eligible for a replacement profile if:

• The assigned profile becomes permanently restricted by a third-party platform during your active service period;
• Access is lost due to internal technical issues on our side;
• The profile becomes inaccessible for operational reasons not caused by your actions.

Replacement eligibility is determined solely by Uncap11 after review.

3. Non-Eligible Circumstances

Replacement will not be provided if:

• The restriction or issue resulted from your misuse, automation abuse, policy violations, or failure to follow operational guidelines;
• You shared access credentials with unauthorized third parties;
• You violated LinkedIn or other third-party platform rules;
• The service period has already expired;
• You initiated a chargeback or payment dispute.

In such cases, access may be suspended or terminated without replacement.

4. Replacement Conditions

If approved:

• A new profile will be assigned within a commercially reasonable timeframe;
• The remaining service period will continue from the original subscription term;
• Replacement does not reset or extend the original billing cycle;
• Replacement may be limited to one profile per billing period unless otherwise determined by Uncap11.

We reserve the right to deny excessive or abusive replacement requests.

5. Temporary Restrictions

If a profile experiences a temporary limitation imposed by a third-party platform, Uncap11 may:

• Monitor the account until resolution;
• Provide operational guidance;
• Determine whether replacement is appropriate.

Temporary platform actions do not automatically qualify for immediate replacement.

6. No Guarantee Against Third-Party Actions

You acknowledge that third-party platforms operate independently and may impose restrictions at their discretion.

Uncap11 does not guarantee immunity from platform enforcement actions.

Replacement is provided as an operational solution and not as a guarantee of uninterrupted service.

7. Relationship to Refund Policy

Replacement is the primary remedy in cases of profile unavailability during an active service period.

Refunds are governed separately by our Refund Policy and are issued only in the circumstances described therein.

Approval of a replacement request does not entitle you to a refund.

8. Modifications

We may update this Replacement Policy at any time. Changes will be reflected by the "Last updated" date above.

Continued use of the Service constitutes acceptance of the revised policy.

9. Contact Information

For replacement requests, please contact:

Uncap11

Email: contact@uncap11.com